The Vitamin Shoppe Reviews
Based on 22 customer reviews and online research, vitaminshoppe.com has a consumer rating of 1.6 out of 5 stars, indicating that most customers are not satisfied with The Vitamin Shoppe.
5 Stars(2)
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3 Stars(2)
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2 Stars(2)
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1 Star(16)
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How would you rate The Vitamin Shoppe?
Top Reviews
The store in west palm beach on Okeechobee rd is the worst store I have ever visited. The management there is just horrible, rude and uneducated. Never get a hi when walk in the store, they always turning away from you, never even acknowledge you in the store, never helpful. One day they require masks to wear the next day they don't, they will argue with you too. I worked as an asset manager at vitamin shoppe before and I know companies values and the customer is the first priority. Well, not in this store. Please revisit that store because it's just so bad.
Also would love to talk to DM in this area.
The Vitamin Shoppe #276 1800-G Rosecrans Blvd Manhattean Beach, CA 90266 Register 1 Tran: 32833 8/10/2020 4:27:46 PM Assoc: 008827
Poor customer service, Nasty disdained attitude. I knew what I wanted and immediately got it and brought it to the register. He sees me standing there but ignores me for quite a while until he was ready to acknowledge me, then he very mammy with me. How hard is it to be Polite and use Miss or just be more kind. The product itself is great and I'd like to shop there again but not if I'm going to endure that.
Customer Reviews (22)
Nether Will by again from vitamin shop
Customer service not existing..
I recomend iHerb.сom - the best service , Big varity of vitamins and helth products, good prices , use code Dar0233 and always get discount..
This is so ridiculous. If you don’t have the product then just say that you don’t have it. I ordered a bottle of chlorophyll liquid on April 14, then on April 16 they sent me an email saying that due to high demand so the shipment got pushed back to May 1. Ok I’m totally fine with that. But on May 1, they again sent me an email saying the shipment now is gonna be on May 10 :))))). Then on May 10, I saw another email saying the shipment now is on May 20. This is gotta be a joke :))))). What kind of business is this?
I ordered RHODIOLA and i received red thyme (?) And can not for the life of me find any return info or contact info OR no operators EVER available so.... F you in the future!!! No more money for you!!!
Dominick Giannone
We have been shopping at The Vitamin Shoppe for years and was shopping at the facility when I had to go to the rest room. When asked where the restroom We were informed that the restrooms were for employees only. We were than told to go to a supermarket across the parking lot as anyone was allowed to use their restroom. My feeling is then let the employees shop at this store. I now shop The Vitamin Shoppe's competitor. Most of the people working at this store don't know much about vitamins anyway.
Very poor customer satisfaction. Online purchase was not as advertised and I was charged full price. The clerk at the store couldn't give me the discount and couldn't cancel the order so I was forced to accept it. He gave me a customer service phone # and said I would have to call and have them do it. They did not have the ability to help me as well even though they admitted I had been over charged. I will never purchase from this company again the staff is not well trained and the system is not setup to benefit the consumer.
We were store customers for the last 3 years. Last time we were there the lady behind the counter at the Sarasota, FL store was so rude that we will never go back. Anybody know a good vitamin shop in Sarasota?
I was discriminated and I will not be going back to the vitamin shop I have a health issue and I was not allowed to shop in there I've shopped there for years and years and all of a sudden I can't shop there very disappointing very ugly staff
purchased product a month ago, gets delivered to the wrong address across the country. talk with live chat, they say i have to call in. call in, they say they will reship. wait a week, no update, talk with customer service, say they cant fill order due to low stock but inventory is still available online. wont do anything about it, wont reship, horrible experience, stay away from this company at all costs!
Great prices and selection and quick shipping. I have ordered from them several times
Thanks!
These guys took out $900 from my account in a SINGLE day. Never bought from these guys (never even heard of them) and I have no idea how they got my card number!
I have been looking for a vitamin c that works faster than the usual vitamin c... good thing i read a review about how fast the results are when using vitamin c serum.
I always use this site whenever I need a new shipment of supplements. The prices and fair and the shipping is fast. I've tried other sites but like this one the best.
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